Every treatment begins with a conversation. Your skin, your history, what you would like and what you would rather avoid. Honest advice, with no obligation to go further.
02
A plan built around your face
If treatment is right for you, Pelin builds a plan around your face and your pace. Everything is explained plainly before anything is decided. Nothing off a shelf.
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Aftercare and a follow-up
Care does not end when you leave the room. You go home with clear, personal aftercare guidance, and Pelin follows up to see how you are getting on.
Meet Pelin
Pelin Saray trained at Nisantasi University in Istanbul and has spent more than eleven years in practice, first in Istanbul and now in Richmond. She works alone, by choice: every consultation, every treatment and every follow-up is with her, from the first hello onwards. You will see the same face from the first appointment through to the follow-up.
Face Fitness is Pelin's signature massage, shaped over more than eleven years of working with faces. It is unhurried, wonderfully firm work that treats the face like the living thing it is: muscle, tension, habit and history, all read by hand.
No scores, no rankings, no logos. Only where Pelin trained, how long she has been doing this, and how the room is run. The documents themselves are kept in the room, and you are welcome to ask to see them at your consultation.
Trained at Nisantasi University, Istanbul
More than eleven years in practice
One practitioner, one room, appointments only
Looked afterNever overdone
Pelin has practised medical aesthetics for more than eleven years, on a path that began in Istanbul and settled in Richmond. The idea is simple: the standard people travel into central London for, now close to home. Consultation first, treatment second, always.
How Pelin works
Natural, every time
If you are nervous about looking done, you are in the right place. Four things hold true at every appointment.
Consultation first, always
Nothing is booked straight into a treatment. The first appointment is a conversation about your face, your history and what you would rather avoid. If you decide to stop there, that is a complete visit.
Honest advice, including no
If a treatment is not right for you, Pelin will say so and mean it. Nothing is recommended because it is on a list, and nothing is sold on the day you first walk in.
Less, done well
The best work is the kind nobody notices. Pelin would rather do less and do it properly than do more. You keep your face; you simply feel more at home in it.
You are not left afterwards
Care does not end when you leave the room. You go home with clear aftercare guidance for what you actually had, and Pelin follows up to see how you are getting on.
Before you book
Four things people ask before they book.
How long
45 minutes, the first 15 spent talking.
That is a Face Fitness hour. Skin treatments run 45 to 60 minutes, and the first consultation is a conversation with no treatment on the day.
Afterwards
Massage: nothing to plan around.
Face Fitness and massage leave you free for the rest of your day. What follows a skin treatment depends on the treatment and on you; Pelin tells you exactly what to expect before you decide.
How many
Decided together, never sold as a course on day one.
Some people come once. Some come back every few weeks. The rhythm follows your face and your calendar, and it is agreed at the consultation, not at the checkout.
Cost
Confirmed at your consultation, in plain figures.
The cost follows the plan, and the plan follows a proper look at your face. The booking deposit is not an extra charge; it comes off what you pay on the day.
Do I need to know which treatment I want before I book?+
No. Most people arrive with a feeling rather than a treatment name, and that is exactly what the consultation is for. Pelin will look, listen and talk you through what is worth doing and what is not. There is no obligation to go further.
What happens at the first consultation?+
A proper conversation. You talk through your skin, your medical history and what you would like to change or protect. Pelin explains the options that suit you in plain language, including the option of doing nothing. If a treatment is planned, you will know exactly what to expect before anything is booked.
Will I still look like myself?+
That is the point of the whole practice. Pelin's approach is conservative by design: gradual steps, measured decisions, and a preference for doing less over doing too much. How a treatment behaves varies from person to person, which is one more reason everything begins with an honest consultation.
Is there any downtime after skin treatments?+
It depends on the treatment and on your skin. Some redness or sensitivity can follow treatments such as microneedling for a short time, and many people return to their day quite comfortably. You will receive clear, personal aftercare guidance at your appointment, and Pelin follows up afterwards.
Why are there no prices on the website?+
Because the cost follows the plan, and the plan is decided after Pelin has looked at your face, not before. The exact cost is confirmed at your consultation, once the right plan has been agreed, and you decide from there with the figure in front of you. Booking asks for a deposit to hold the appointment; it is not an extra charge, it comes off what you pay on the day.
How do I choose a safe practitioner?+
Ask about training and experience, ask who carries out the treatment and who looks after you afterwards, and expect a proper consultation before anything is agreed. At Pelin Saray every appointment is with Pelin herself, from the first hello to the follow-up.
Why are there no before and after photographs?+
Because a photograph goes up only when the client has said yes in writing, in the same light and from the same angle, with nothing filtered and nothing generated. That is a slower way to build a gallery and it is the only way we are willing to do it. Ask to see examples at your consultation.
